I need help convincing my team to pay. What should I do?
We have a ton of resources for Graphite champions. Here are just a few:
Case studies that show how Graphite improved developer productivity at Asana, Ramp, and Tecton
Schedule a Graphite demo for your team!
Do you have an individual tier?
There is no individual tier of Graphite. However, Graphite is free to use on personal repos.
When does my trial end?
Your trial ends either one month after the team was created, or when you purchase a Graphite Standard subscription—whichever comes first. The trial starts with the creation of the team, not when a user signs up for Graphite.
What happens if my trial ends and I haven’t upgraded?
If your trial ends and you haven’t upgraded, your account will be placed into read-only mode. In read-only mode, you can still log into Graphite, and all stacks and PRs you’ve already created will continue to exist on GitHub and be viewable through Graphite; however, you will not be able to create, review, or merge additional PRs through Graphite.
I qualify for Graphite for Startups. Will I have to start paying after one year?
Eligibility for the free Standard plan is assessed on an annual basis. Graphite Standard will remain free for qualifying startups for at least one year, and will continue to stay free for as long as your team is eligible.
My project is open source and doesn’t have significant funding. Can I use Graphite for free?
Potentially! Reach out to our team to check your eligibility. Please include the link to the GitHub org, link to the website, and a brief description of the project.
I’m currently on the Graphite Team plan. How do I switch over to Graphite Standard?
Look out for an email update soon about how to switch over to Graphite Standard.
What payment methods do you accept?
We accept payment via credit card and ACH debit. Billing is managed via Stripe.
Can someone who's not a Graphite user pay for my team?
Yes! Sometimes teams require a finance admin to make the purchase. Simply click on Upgrade team from team billing settings, copy the URL of the Stripe portal (starts with https://billing.graphite.dev), and send it to whoever is making the purchase.
I want to purchase a certain number of seats. How do I do that?
As you add members to your team, Graphite will automatically calculate the number of seats to bill. We do not currently support adding “empty” seats to a team or setting a seat cap. Team admins can manage seats by adding and removing users.
Can I be on multiple Graphite Standard teams?
No; you can only be part of one team at any given time.
Can I put multiple Graphite Standard teams on one bill?
No; if you would like to consolidate your Graphite teams, contact us.
